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Find quick answers to everything you need to know about Latech.
Categories
Place Order
Payment Terms
Delivery Method & Fees
Lead Time
Warranty Period
Sales Tax
Import Tax & Custom Clearance
How to place order?
Request a quotation for your products. We will provide product specifications, prices, delivery time and other details in the quotation.
If you are interested in our products, you can send the purchase order (PO) to us via email or fax. You can also simply reply our email toconfirm your order (Direct Order without PO).
We will process your order immediately after order confirmation and make the delivery within agreed period.
Payment terms depend on your location (local or oversea customers) and companies (university, industry, etc). Details can be found here.
Payment Terms
- Payments Due Date: 30 Days upon Delivery / Cash on Delivery (COD)
- Payment Methods: GIRO / Cash / Cheque / Internet Transfer/ Credit Cards / Paypal
• Payments Due Date: Full Payment in Advance / Negotiable
• Payment Methods: Telegraphic Transfer / Credit Cards /Paypal
Delivery Method & Fees
• For order < SGD 200，delivery fee is SGD 20.
• For order >= SGD 200，delivery is free.
• Default by Speedpost EMS
• SF Express
• DHL Express
Lead Time
• For those consumables, we offer full warranty before they are consumed.
• For those other labwares such as ceramicware, autoclaves, etc, the warranty period is 12 months.
In case maintance or exchange services are provided afterdelivery, the warranty period will be extended correspondingly. For example,you purchased an autoclave on Jan 1, 2013 and the warranty period is until Jan1, 2014. If the autoclave is exchanged on Apr 1, 2013, then the warranty periodis extended correspondingly to Apr 1, 2014.
Warranty Period
• For those consumables, we offer full warranty before they are consumed.
• For those other labwares such as ceramicware, autoclaves, etc, the warranty period is 12 months.
In case maintance or exchange services are provided afterdelivery, the warranty period will be extended correspondingly. For example,you purchased an autoclave on Jan 1, 2013 and the warranty period is until Jan1, 2014. If the autoclave is exchanged on Apr 1, 2013, then the warranty periodis extended correspondingly to Apr 1, 2014.
Sales Tax
• GST tax (7%) is applicable to customers within Singapore.
• No sales tax for oversea customers outside Singapore.
Import Tax & Custom Clearance
For oversea customers, all importing related expenses are sole responsibility of the buyer. Charges arise from the import taxes and custom clearances vary from country to country. Please consult your local import experts or transportation carrier for more details.
Still Have Questions?
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